Privacy Policy
CyberInformers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit cyberinformers.com or contact us for our services. Please read it carefully. By using our website, you accept the practices described here.
1. Information We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number, and company name provided through our contact form or email correspondence.
- Service enquiry data: the type of service you are interested in and any message content you submit.
- Usage data: browser type, IP address, pages visited, time spent on pages, and referring URL, collected automatically via server logs and analytics tools.
- Cookie data: see Section 5 below.
We do not intentionally collect sensitive personal data (such as health information, financial account numbers, or government identity numbers) through this website.
2. How We Use Your Information
We use the data we collect to:
- Respond to your enquiries and provide requested cybersecurity services.
- Send you a confirmation of your contact form submission.
- Improve and optimise our website experience.
- Analyse traffic trends to understand how visitors use our site.
- Comply with legal obligations and enforce our terms.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Legal Basis for Processing (GDPR & NDPR)
Where applicable, we process your personal data under the following lawful bases:
- Consent: when you submit our contact form and agree to be contacted.
- Legitimate interests: to maintain and improve our website and respond to business enquiries.
- Legal obligation: where processing is required by applicable law.
4. Data Sharing & Disclosure
We do not share your personal data with third parties except in the following limited circumstances:
- Service providers: trusted hosting, email delivery, or analytics partners who process data only on our behalf and under strict confidentiality agreements.
- Legal requirements: if required to disclose information by law, court order, or government authority.
- Business transfers: in the event of a merger or acquisition, your data may transfer to the new entity, subject to the same privacy protections.
5. Cookies
Our website uses cookies · small text files stored on your device · to improve functionality and understand site usage. The types of cookies we use include:
- Essential cookies: required for basic site operation (e.g., your cookie preference setting).
- Analytics cookies: help us understand how visitors interact with the site (e.g., page views, traffic sources). These are only set if you accept cookies.
You can withdraw consent at any time by clearing your browser's site data or clicking "Decline" on the cookie banner. Most browsers also allow you to block or delete cookies through their settings. Note that declining non-essential cookies may affect some site features.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 24 months to facilitate follow-up communications and then securely deleted. Website analytics data may be retained in aggregated, anonymised form indefinitely.
7. International Transfers
Our website is accessible globally. If you access our site from outside Nigeria, your data may be transferred to and processed in Nigeria or other countries where our service providers operate. We take appropriate measures to ensure that such transfers comply with applicable data protection laws, including the EU GDPR and Nigeria's NDPR.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate data.
- Erasure: request deletion of your data where there is no lawful reason for us to retain it.
- Restriction: request that we limit how we use your data while a dispute is resolved.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interests.
- Withdraw consent: where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at info@cyberinformers.com. We will respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to our site.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before sharing any personal data.
11. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently received data from a minor, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@cyberinformers.com
- Phone: +234 (0) 809 638 3317
- Address: 42 Ajose Adeogun Street, Utako, Abuja, Nigeria